Freelance Computer Services
Computer repair and IT support for the East Valley and North Phoenix
Computer repair and IT support for the East Valley and North Phoenix
Freelance Computer Services has kept Arizona homes and businesses running since 1991. Call, and you get Rick Hill and his technicians: people who fix the problem, explain it in plain English, and tell you the price before the work starts.
Open six days a week
Emergency line answered 24/7.
- Mon to Fri8 AM to 6 PM
- Saturday9 AM to 3 PM
- SundayEmergencies only
- 35 years in ArizonaLocally owned and operated in Mesa since April 1991.
- Same day or next dayMany repairs are back in your hands within a day.
- We come to youOnsite at your home or office, remote when that is faster.
- Senior and veteran discountsUpfront pricing for everyone, with no hidden fees.
See Freelance Computer Services in action
A quick look at who we are, what we fix, and why people across the Valley have called Rick since 1991.
Call (480) 695-2294What we fix, set up and look after
One call covers the laptop that will not boot, the office network that keeps dropping, and everything in between. Windows, Mac and Linux, any brand, any age.
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Computer repair and diagnostics
Laptops, desktops, Macs and gaming PCs. Cracked screens, dead batteries, failed drives, overheating, slow machines, and virus or malware removal.
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Onsite and remote service
We visit your home or office, connect remotely for quick fixes, or take the machine back to our shop for bigger jobs. Evening and weekend appointments are available.
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New and refurbished computers
Custom gaming PCs, business workstations, laptops, servers and networking gear, matched to the job and the budget.
Small business IT support
Servers, networks and Wi-Fi, firewalls and VPNs, Microsoft 365 and cloud moves, plus contract IT labor when your team needs extra hands.
Data recovery
Failed drives, deleted files, corrupted systems, water and power damage, RAID and NAS. The first assessment is free, and if we recover no data, you pay nothing.
Managed IT that fixes problems before you notice them
Put your computers on a plan instead of waiting for something to fail. We monitor them around the clock, keep them patched, protected and backed up, and staff a live help desk 24/7 with Level 1, 2 and 3 technicians.
Compare the three plans
Essential
For home users and individuals
24/7 help desk, remote support, system monitoring, virus and malware protection, and software updates.
Business
For small businesses and startups
Everything in Essential, plus proactive network monitoring, onsite support, server management, data backup, and priority response.
Enterprise
For mid-size and growing companies
Everything in Business, plus a dedicated account manager, advanced cybersecurity, disaster recovery planning, and strategic IT consulting.
Onsite across the Valley, remote everywhere else
Home base is Mesa. From there we drive to homes and offices throughout the East Valley and up through Scottsdale and North Phoenix. Further out, a secure remote session handles most problems without anyone getting in a truck.
East Valley
- Mesa
- Gilbert
- Chandler
- Tempe
- Ahwatukee
- San Tan Valley
Phoenix and the North Valley
- Phoenix
- North Phoenix
- Scottsdale
- Cave Creek
Anywhere else
- Remote supportHelp desk and managed plans for clients nationwide.
Not sure whether we cover your neighborhood? Call (480) 695-2294 and ask. If we cannot drive to you, we can usually connect to you.
You get Rick, and you get a straight answer
Rick Hill started his career on mainframes in 1978 and opened Freelance Computer Services in April 1991. What began as a one-man repair shop now handles repairs, networks, data recovery and managed IT for households and companies across the Valley. The rule he started with has not changed.
Put the customer first, always. Solve the problem. Do it with integrity and pride. Rick Hill, founder
What every customer gets
- The price before the work startsNo hidden fees and no surprises on the invoice.
- An explanation you can followAsk anything, as many times as you need to.
- Discounts for seniors and veteransJust mention it when you call.
- No data, no chargeIf we cannot recover your files, the recovery costs you nothing.
Questions people ask before they call
If yours is not here, the fastest answer is still the phone.
Do you come to my home or office?
Yes. We make onsite visits across Mesa, Gilbert, Chandler, Tempe, Scottsdale, Phoenix and the surrounding area. For quick fixes we can connect remotely, and for bigger repairs we take the machine back to our shop, then reinstall and test it at your place.
How quickly can you help?
Same-day and next-day service is available, and many repairs are finished within a day. For emergencies, the phone is answered around the clock, including evenings, weekends and Sundays.
Do you work on Macs and Linux, or only Windows?
All three. We repair and support Windows PCs, Macs and Linux systems, from every major brand as well as custom builds.
What does data recovery cost?
The first assessment is free. We tell you what is recoverable and what it will cost before any work begins, and recovery runs on a no data, no charge basis.
What is a managed service plan?
A flat monthly arrangement where we watch over your computers and network all the time: monitoring, updates, security, backups and a help desk you can reach 24/7. There are three levels, for home users, small businesses and larger companies. Compare the plans.
Can you help if I am outside the Phoenix area?
Yes. Remote support and managed service plans are available to clients anywhere in the country. Onsite visits are for the East Valley, Phoenix and the North Valley.
Computer trouble? Call Rick.
(480) 695-2294Tell us what is going wrong. You will know what it takes to fix it, and what it costs, before we touch anything.
